Privacy Policy

Privacy Policy

Introduction

Welcome to https://frame-rail-replacement.collision-talk.com! We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care and security. This comprehensive Privacy Policy outlines our practices regarding the collection, use, and protection of information from users who interact with our website, applications, services, and products (collectively referred to as ‘our platform’). Our policy adheres to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA) and Colorado’s Consumer Privacy Act (CPA)
  • Utah’s User Choice and Consent Act (UCPA), Connecticut’s Connecticut Transparence and Accountability of Data Practices Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This Privacy Policy applies to all aspects of our platform, encompassing:

  1. Our official website: https://frame-rail-replacement.collision-talk.com
  2. Mobile applications and software offered by us
  3. Online services and products we provide
  4. Interactions between users and our platform through various channels

Important Note: Please be informed that this policy does not cover third-party platforms, apps, products, or services accessed via links on our site. These entities have their own privacy policies governing the collection and use of your data, so it’s essential to review those separately.

Processing Activities

This policy outlines our practices when users engage in the following activities:

  1. Utilizing our applications and services as an authorized user
  2. Visiting and navigating websites linked to this Privacy Policy
  3. Subscribing or unsubscribing from our newsletters, emails, calls, or texts/SMS communications

Personal Data Collection

We collect a variety of personal data to enhance your experience on our platform and provide tailored services. The types of information we gather include:

  1. Account Information: Details required to create and manage user accounts, such as usernames, passwords, email addresses, and profile pictures.
  2. Payment Information: Data needed for processing transactions, including credit/debit card numbers, expiration dates, CVV codes, and billing addresses.
  3. Financial Information: Records of financial activities on our platform, such as purchase history and transaction amounts.
  4. Purchase Information: Details about products or services bought through our platform, like order numbers, items purchased, and quantities.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device tokens, and advertising IDs.
  6. Location Data: Information about your geographical location when you use our location-based services or provide consent for tracking.
  7. Feedback: Comments, reviews, and responses provided by users to improve our platform and services.
  8. Social Media Information: Data from social media platforms when you connect your account with ours, including public posts and profile information.
  9. Product Information: Details about products viewed, searched for, or purchased on our e-commerce platform.

We obtain this data through direct user input, interactions with our platform, and automated technologies, such as cookies and tracking pixels. Additionally, third parties may share personal data with us, though we are not responsible for their data handling practices.

Cookies

Cookies are small text files stored on your browser by our website or applications to enhance user experience and gather analytics. We utilize different types of cookies for various purposes:

  1. Strictly Necessary Cookies: These ensure basic functionalities like logging in, navigation, and page rendering.
  2. Preference Cookies: Remember user preferences, such as language settings and display choices.
  3. Analytics Cookies: Collect information about how users interact with our platform to improve services and tailor content.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected, including legal, tax, or regulatory obligations. Once the retention period expires, we delete or anonymize the data to ensure confidentiality.

Security Measures

We implement robust organizational and technical safeguards to protect your personal data from unauthorized access, use, disclosure, or modification. These measures include:

  • Encryption of data at rest and in transit
  • Secure third-party processing partners who adhere to strict privacy standards
  • Regular security audits and updates to prevent potential vulnerabilities

Children’s Privacy

Our platform is not directed towards children under 18 years of age, and we do not knowingly collect personal data from this demographic. Parents or legal guardians who believe their child has provided information through our platform can contact us for deletion or to exercise other rights as outlined in this policy.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access: The right to request access to and review the personal data we hold about you.
  • Rectification: The right to correct inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request deletion of your personal data under certain circumstances.
  • Restriction: The right to limit the use, processing, or distribution of your personal data.
  • Portability: The right to receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: The right to object to the processing of your personal data for specific purposes.
  • Non-Discrimination: The right to be free from discriminatory practices based on certain protected characteristics.
  • Data Portability/Withdrawal of Consent: The right to withdraw consent at any time, though this may impact our ability to provide certain services.

To exercise these rights or have any data-related inquiries, please contact our privacy team using the details provided below.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be promptly posted on this page, and we encourage users to review it periodically for the latest information on data handling practices.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or questions regarding your rights, please contact us:

We value your trust in our commitment to protecting your privacy. By using our platform, you consent to the collection, use, and disclosure of your personal data as outlined in this Privacy Policy.